Privacy Policy

Last updated: June 2026

Whishess ("we", "us", "our") operates the website whishess.in and provides premium gift wrapping services in Kota, Rajasthan. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

Information we collect

We may collect the following information when you use our website or place an enquiry:

• Name, phone number, and email address
• Address or location in Kota (for pickup or delivery)
• Occasion type, gift details, and messages you share with us
• Communication records via WhatsApp, phone, or email
• Basic usage data such as pages visited (via analytics tools, if enabled)

How we use your information

We use your information to:

• Respond to enquiries and provide gift wrapping services
• Arrange pickup, wrapping, and delivery or collection
• Share quotes, timelines, and order updates
• Improve our website and customer experience
• Send service-related communication you have requested

Form submissions & third-party services

Our enquiry form may be processed through third-party services such as Web3Forms to deliver your message to us securely. WhatsApp and social platforms have their own privacy policies when you contact us through those channels.

Cookies & analytics

Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to understand traffic and improve performance. You can control cookies through your browser settings.

Data retention

We retain enquiry and order information only as long as needed to provide our services, maintain business records, and comply with applicable law.

Data security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.

Children's privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact us

If you have questions about this Privacy Policy, contact us at:

• Email: hello@whishess.in
• WhatsApp: +91 95716 28921
• Location: Kota, Rajasthan, India